Senior IT-Consultant Digital Business and Process (w|m|d)
Core
Redesign customer processes for clients in Retail, Logistics, and Energy industries to support scaling and digital transformation.
Role type
Senior Business Analyst / IT Consultant
Builds
Optimized customer journeys and enterprise software solutions
Domain
Digital transformation, Business Process Reengineering, Retail, Logistics, Energy
Required skills
Business analysis, Requirements management, Customer journey mapping, Enterprise software analysis, Process optimization, Make-or-buy analysis, Sales and Presales support
Preferred skills
Experience in IT projects, Product development, Transfer projects in academia
Technologies
Enterprise software
Responsibilities
Conduct business analysis in client projects, Manage requirements across industries, Capture and develop customer journeys, Analyze enterprise software in varying application areas, Support rollouts and training, Understand and redesign corporate processes, Evaluate make-or-buy decisions and software selection, Contribute to future topics within the fastahead and bridgingIT groups, Participate in sales and presales activities
Seniority
Senior, hands-on IC