Key User IT (m/w/d)
Core
First-level support and process optimization for logistics systems and Warehouse Management Solutions (WMS) in warehouse environments.
Role type
Key User IT (First Level Support & Process Optimization)
Builds
IT-based Warehouse Management Solutions (WMS) and local warehouse IT infrastructure
Domain
Logistics / Warehouse Management
Required skills
First-level support, error analysis, process optimization, WMS knowledge, local IT hardware management, documentation creation
Preferred skills
Experience with PSI WMS, travel readiness, strong IT affinity
Technologies
WMS, MDE devices, printers, scanners
Responsibilities
Provide first-level support for logistics system issues, analyze errors and coordinate with support teams, optimize business and value-creation processes, develop and implement new warehouse processes, manage local warehouse IT hardware, create and maintain process documentation
Seniority
Mid-level, hands-on IC
