Sachbearbeiter Innendienst (m/w/d)
Core
Administrative processing of patient data, diagnoses, and prescriptions; generation and negotiation of cost estimates with payers; patient and family counseling; coordination of delivery and pickup schedules.
Role type
Administrative operations specialist (medical gas therapy)
Builds
Cost estimates and documentation for medical gas therapy services
Domain
Healthcare / Medical Gas Therapy
Deliverable
dashboards & analysis
Required skills
Data entry, cost estimation, customer service, complaint handling, cross-functional coordination, process improvement
Preferred skills
Healthcare training, ventilator knowledge, experience with health insurance payers, MS Office proficiency
Technologies
MS Office, digital tools
Responsibilities
Enter patient data, diagnoses, and prescriptions accurately; Create and negotiate cost estimates with payers; Counsel patients and families; Coordinate delivery and pickup schedules; Handle complaints and implement preventive measures; Collaborate with internal teams (sales, logistics, billing); Participate in process optimization projects.