Kaufmännische/r Mitarbeitende Innendienst (m/w/d)
Core
Processing prescriptions from clinics and doctor's offices, managing internal orders, and coordinating with payers and patients.
Role type
Administrative operations specialist (healthcare)
Builds
Internal order processing and supply chain coordination for healthcare products
Domain
Healthcare / Pharmaceutical distribution
Required skills
Prescription processing, internal system data entry, payer communication, documentation management, customer service, EDV system proficiency (via careerplan.io/jobs/2679000-kaufmannischer-mitarbeitende-innendienst-mwd-at-oxycare-gmbh-sauerstoffbeatmungstechnik)
Preferred skills
Customer service experience, industry software experience
Responsibilities
Receive and process prescriptions from clinics and doctor's offices, Verify and process orders in internal systems, Obtain approvals and clarify questions with payers, Ensure complete and correct documentation of all processes, Communicate with patients, insurance companies, clinics, and outside sales team, Support handling of returns, complaints, and follow-up prescriptions, Support optimization of internal supply processes