Associate Installer Support Engineer (French Speaking) - Fixed Term Contract
Core
Provide real-time diagnostics and solutions for on-site technicians installing and maintaining residential Tesla energy products (solar, storage, home charging) via phone, chat, and email.
Role type
Associate Installer Support Engineer (French Speaking)
Builds
Residential Tesla energy products (solar, storage, home charging)
Domain
Renewable energy / Residential energy storage and solar
Deliverable
client delivery
Required skills
Residential energy industry knowledge, English fluency, French fluency, electrical theory, AC/DC power systems, troubleshooting metering and communications, reading single-line diagrams, reviewing operational logs, Linux environments, SSH, independent decision-making, technical documentation
Preferred skills
Electrical engineering knowledge, commercial electrical metering experience, power factor and phase rotation understanding
Technologies
Linux, SSH, proprietary Tesla applications
Responsibilities
Provide top-tier support for live technical issues via phone, chat, or email; troubleshoot proprietary power electronics systems; identify trending issues and report findings to leadership; identify process gaps and submit feedback for training resources; become a subject matter expert in residential Tesla energy products.
Seniority
Associate, hands-on IC
