Service Delivery Manager
Core
Operational lead for customer engagements in a DataOps platform, ensuring smooth delivery and platform adoption.
Role type
Senior Service Delivery Manager
Builds
Reliable data products and platform adoption for enterprise customers
Domain
SaaS, Data Infrastructure, DataOps
Deliverable
client delivery
Required skills
Project management, Technical program management, Portfolio management, Stakeholder coordination, Risk management, Scope management
Preferred skills
Data platform experience, Data engineering product background, Technical Account Management
Technologies
Apache Airflow, DataOps platforms
Responsibilities
Manage portfolio of customer engagements, Facilitate engagement cadences, Develop project plans, Coordinate internal scoping and execution, Monitor services utilization, Surface delivery risks, Partner with Sales and account teams
Seniority
Senior, hands-on IC
