Field Service Engineer (m/f/d) - Chromatography
Core
On-site installation, maintenance, qualification, analysis, and repair of complex chromatography and analytical instruments for research, industrial, and healthcare customers.
Role type
Field Service Engineer (Chromatography)
Builds
Service delivery and instrument uptime for analytical and scientific instruments
Domain
Life Sciences / Analytical Chemistry / Instrumentation
Deliverable
physical/clinical work
Required skills
Systematic fault diagnosis, technical troubleshooting, customer relationship management, travel management, documentation of service activities, calibration equipment handling
Preferred skills
Experience with analytical, laboratory, or medical devices, direct customer contact in field sales/service, knowledge of computer hardware and software
Technologies
Computer hardware, Computer software, Calibration equipment
Responsibilities
Install, maintain, qualify, analyze, and repair complex chromatography systems; Perform device qualifications per customer requirements; Plan and execute service visits focusing on technical quality and efficiency; Provide technical and application support to ensure optimal instrument performance; Manage service inventory and tooling; Support at trade shows and customer events.
Seniority
Mid-level, hands-on IC