(Senior) Support Agent (w/m/d)
Core
Ensure stable and performant operation of business-critical applications in Kubernetes clusters, focusing on monitoring, incident analysis, and process automation.
Role type
Senior Application Operations Engineer (Kubernetes)
Builds
Production-grade Kubernetes clusters and monitoring strategies for business-critical applications
Domain
IT Services / Cloud Infrastructure / Application Management
Required skills
Kubernetes cluster management, Monitoring and logging (Splunk, Grafana, Prometheus), Incident analysis and resolution, Process automation, Cross-functional collaboration, Technical documentation
Preferred skills
Application Management experience, Containerized application operations, Structured problem-solving, Stakeholder communication
Technologies
Kubernetes, Splunk, Grafana, Prometheus
Responsibilities
Monitor and maintain business-critical applications in Kubernetes environments, Develop and implement monitoring strategies, Analyze complex incidents and derive sustainable solutions, Coordinate operations processes with DevOps and development teams, Document and automate operational workflows
Seniority
Senior, hands-on IC
