Towerlead Serversupport (w/m/d)
Hybrid
Core
Leading a support team to manage and troubleshoot server infrastructure for enterprise clients in the 2nd Level Support role.
Role type
Senior IC server infrastructure lead (2nd Level Support)
Builds
Stable server environments and resolved incidents for enterprise clients
Domain
IT Infrastructure / Enterprise Services
Required skills
Microsoft Server administration, VMware vSphere (ESXi/vSAN), Incident management, Team leadership, Resource planning, Root cause analysis
Preferred skills
IT Administrator certification, Multi-cloud experience, Customer-facing problem solving
Technologies
Microsoft Server 2016/2019/2022, ESXi, vSAN