IT Security Managed Security Services (w/m/d)
Core
Provide remote support and operations for customer IT environments while consulting on and implementing improvements to internal IT security.
Role type
Managed Security Services Engineer (IT Security)
Builds
Customer IT security operations and support
Domain
IT Security / Managed Services
Required skills
IT security project experience, ITIL basics, network knowledge, troubleshooting, customer service orientation
Preferred skills
Manufacturer certifications (McAfee, Trendmicro, Kaspersky, Cisco, Microsoft, Aqua Security, Cybereason), degree in Business Informatics or Information Technology
Technologies
McAfee, Trendmicro, Kaspersky, Cisco, Microsoft, Aqua Security, Cybereason
Responsibilities
Remote support and operations for customer IT, consulting customers on IT security improvements, implementing solutions and conducting on-site training, troubleshooting existing IT environments, answering customer support requests
Seniority
Mid-level, hands-on IC