Specialist Process & Quality Management (w/m/d)
Core
Architect of operational excellence for Bechtle Clouds, designing, optimizing, and securing business processes to ensure efficiency and compliance with international standards.
Role type
Senior Process & Quality Management Specialist
Builds
Operational processes, documentation systems, and standardized methodologies for Bechtle Clouds
Domain
IT Services / Cloud Services / Process Management
Required skills
Process modeling, ITIL framework, ISO 9001, ISO 27001, Problem management, Document management systems, Cross-functional coordination
Preferred skills
OKR, Scrum, Kanban, Lean Management, German (fluent), English (fluent)
Technologies
Signavio, Visio
Responsibilities
Design and optimize business processes for Bechtle Clouds, Identify and mitigate process risks, Develop and standardize management methods, Manage document systems, Coordinate between organizational units
Seniority
Senior, hands-on IC