Business Analyst Dienstleistungsmanagement (m/w/d)
Core
Manage and optimize the service provider network for claims management, from selection and contracting to ongoing performance control.
Role type
Business Analyst (Service Provider Management)
Builds
Service provider network, contracts, and claims management processes
Domain
Insurance / Claims Management
Required skills
Claims management expertise, Service provider management, Contract negotiation, Business case development, Process optimization, Regulatory compliance, Data analysis
Preferred skills
Provider management experience, Contract management, Market trend analysis, Digitalization projects
Technologies
None stated
Responsibilities
Manage service provider selection, contracting, and performance; Develop business cases and KPIs for provider performance; Optimize claims processes and implement new services; Ensure regulatory and internal compliance; Monitor market and technology trends; Lead digitalization and process optimization projects.