Infringement Review Officer
Core
Provide customer service and administrative support for appeals, processing driver nominations for parking infringements, and reviewing family violence and enforcement cases.
Role type
Administrative Officer (Enforcement/Compliance)
Builds
Appeals Department operations
Domain
Local Government / Municipal Services
Deliverable
dashboards & analysis
Required skills
Administrative support, Customer service, Case review, Record keeping, Written correspondence, Legislation interpretation
Responsibilities
Process Driver Nominations for Parking infringements, Review Family Violence and Enforcement Review cases, Manage and respond to requests and complaints, Prepare routine written correspondence, Maintain accurate records