Associate Vice President, Technology, AI Operations and Observability
Core
Shape enterprise technology operations evolution in the age of AI, focusing on observability, resilience, incident intelligence, and automation to reduce noise and accelerate recovery.
Role type
Senior IC/Lead AIOps and Observability Strategy Leader
Builds
Enterprise platforms and practices for 24x7 operational visibility, resilience, and AI-assisted incident management
Domain
Banking / Enterprise IT Operations / AIOps
Deliverable
production ML models | product features | infrastructure
Required skills
Enterprise Observability strategy, AIOps implementation, Incident intelligence, SRE practices, Telemetry standards, Automation lifecycle management, Vendor strategy, Cost optimization, Governance for AI/LLM workflows, Stakeholder influence
Preferred skills
Agile Delivery, Predictive operations, Root cause hypothesis generation, Runbook automation, Self-healing capabilities
Technologies
Dynatrace, Datadog, Splunk, PagerDuty, RunDeck, PowerBI
Responsibilities
Define and execute enterprise strategy for Observability, AIOps, SRE, and incident intelligence; Lead global teams responsible for platforms enabling 24x7 operational visibility; Drive transformation from reactive monitoring to predictive, AI-assisted operations; Partner with engineering teams to embed observability into design and run practices; Establish governance and guardrails for AI and LLM-enabled operational workflows; Improve service availability and reduce customer-impacting outages
Seniority
Senior, hands-on IC with strategic leadership scope