Mitarbeiter Vertriebsinnendienst (m/w/d)
Core
Managing sales internal operations including order processing, customer service, and forecast monitoring for a cosmetics manufacturer.
Role type
Sales internal service specialist
Builds
Sales orders and customer service interactions for cosmetic brands and private label products
Domain
Cosmetics / FMCG
Required skills
Order processing, customer service, ERP system usage, MS Office, sales forecasting, credit note creation
Preferred skills
Customer orientation, structured thinking, reliability, independent work, team collaboration
Technologies
ERP systems, MS Office
Responsibilities
Creating and tracking sales offers, handling customer inquiries and orders, processing complaints and credit notes, monitoring and adjusting customer forecasts, managing product listings and promotional items throughout the lifecycle
Seniority
Entry-level to Mid-level, hands-on IC