Mitarbeiter Forderungsmanagement/ Rechtsanwaltsfachangestellte (m/w/d)
Core
Managing and administering pre-verified cost recovery and regressive claims, including debt collection, payment monitoring, and negotiation of payment plans.
Role type
Claims management specialist (legal assistant background)
Builds
Debt collection processes and payment recovery workflows
Domain
Legal services / Financial recovery
Required skills
Debt collection, payment monitoring, negotiation of payment plans, communication with claimants, documentation, compliance adherence
Preferred skills
Experience in insurance, banking, or legal sector, MS Office proficiency, regressive claim assessment
Technologies
MS Office, administrative or claims management systems
Responsibilities
Processing and administering pre-verified cost recovery and regressive claims, monitoring open claims and incoming payments, conducting debt collection including sending reminders, communicating with claimants and customers to resolve outstanding claims, negotiating standardized installment and deferral agreements, assessing regressive potential and closing files, coordinating with internal departments and external service providers, ensuring compliance with data protection and process guidelines
Seniority
Entry to Mid-level, operational role