Personal Banking Associate (Future opportunities) - Montreal East (full-time)
Core
Frontline banking associate guiding customers to appropriate staff for financial queries, new accounts, and banking solutions while performing service transactions and digital education.
Role type
Personal Banking Associate (Frontline IC)
Builds
Customer relationships and branch operational efficiency
Domain
Personal & Commercial Banking
Deliverable
client delivery
Required skills
customer service, banking solutions knowledge, MS Office proficiency, digital banking education, problem resolution, confidential matter handling, process improvement, team collaboration
Preferred skills
Post-Secondary or Undergraduate degree in related field, Investment Funds Canada (IFC) certification
Technologies
MS Office (Word, Excel, Outlook), branch software, internet