Mitarbeiterin Kundenservice Innendienst (m/w/d) Elternzeitvertretung
Core
Handling data entry and preparation for pricing calculations, quotes, and tenders for existing customers; processing customer service requests including new customer onboarding, complaints, and cancellations; supporting individual customer care in collaboration with the outside sales team; managing daily processing and month-end closing tasks; processing orders without purchase orders including control and pre-accounting.
Role type
Customer Service Representative (In-house)
Builds
Pricing calculations, quotes, tenders, and customer service processes
Domain
Retail / Textile Service
Deliverable
product features
Required skills
Data entry, pricing calculation, order processing, complaint handling, customer communication, month-end closing, order control, pre-accounting
Preferred skills
Class B driver's license, collections experience
Technologies
Outlook, Word, Excel
Responsibilities
Data entry and preparation for pricing calculations, quotes, and tenders; processing customer service requests including new customer onboarding, complaints, and cancellations; supporting individual customer care in collaboration with the outside sales team; managing daily processing and month-end closing tasks; processing orders without purchase orders including control and pre-accounting