Teamleitung Servicebereich VHS (m/w/d)
Core
Leading the service area of the Volkshochschule (VHS) in Neukölln, Berlin, including operational support, debt collection, and revenue management.
Role type
Team Lead, Administrative Services
Builds
Service operations, debt collection processes, and revenue management for the VHS
Domain
Public Administration / Education
Required skills
Team leadership, operational service management, debt collection, revenue management, staff supervision, administrative tasks
Preferred skills
Team coordination, personnel planning, accounting knowledge, mentoring apprentices
Technologies
None stated
Responsibilities
Lead and guide the service team of 5 employees, perform operational service and administrative tasks, handle debt collection and revenue management, process open claims and monitor payments, mentor apprentices and trainees
Seniority
Mid-level, hands-on IC