Head of NAM Customer Collaboration and Supply Chain Partnerships
Core
Lead and scale a team to enable growth and deliver world-class supply chain solutions for North America's Direct accounts, driving AI-enabled planning and execution.
Role type
Head of Customer Collaboration and Supply Chain Partnerships
Builds
Fulfillment and customer service solutions for retail and etail customers
Domain
Consumer electronics / Supply chain / Retail
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
End-to-end supply chain operations, forecasting, replenishment, planning systems, AI-driven planning, Omni-channel growth, digital commerce, cross-functional leadership, strategic partnership building
Preferred skills
Kinaxis experience, IT or technology industry background, social commerce expertise
Technologies
Kinaxis, AI planning tools
Responsibilities
Lead and develop Customer Account Managers overseeing replenishment and supply chain operations, Cultivate best-in-class customer relationships through Joint Business Planning and Quarterly Business Reviews, Bridge AI-driven planning innovations with seamless execution, Champion supply chain best practices and push boundaries in fulfillment, Shape and influence organizational change by fostering collaboration across stakeholders, Establish win win supply chain partnerships with Customers
Seniority
Senior, hands-on IC with team leadership
