IT Onsite Techniker (m/w/d)
On-site
Core
Local IT technician providing onsite support for client infrastructure, handling incidents, installations, and user support in the Mainz office.
Role type
onsite IT support technician (1st/2nd level)
Builds
stable client IT environment for audius employees
Domain
IT infrastructure / Client support
Required skills
Windows 10 administration, hardware troubleshooting, network cabling, ticketing systems, ITIL basics, user training
Preferred skills
IMACD services, Microsoft Office, English communication
Technologies
Windows 10, Microsoft Office, IMACD, ticketing systems
Responsibilities
Resolve incidents and service requests in client environment, install and configure Windows OS, provide onsite user support, document activities in ticket system, inventory IT equipment
Seniority
Entry-level to Mid-level, hands-on IC