Support Engineer
Core
Provide first-class IT service and support for the ProStore® web-based intralogistics and warehouse management system, including system installations, application problem resolution, and customer consultation.
Role type
Support Engineer (2nd Level)
Builds
ProStore® system installations and configurations
Domain
Logistics / Warehouse Management Systems
Required skills
SQL, Oracle PL/SQL, Java, system performance analysis, process optimization, 2nd Level Support, system configuration
Preferred skills
Informatik degree or equivalent experience
Technologies
ProStore®, SQL, Oracle PL/SQL, Java
Responsibilities
Consult customers on application problems, configure ProStore® modules, analyze system performance, support system commissioning, handle 2nd Level Support inquiries
Seniority
Mid-level, hands-on IC
