Engagement Manager, Embedded - Pod 4
Core
Operational driver of complex, AI-enabled transformation programs for customers, coordinating cross-functional workstreams to deliver measurable outcomes.
Role type
Senior Engagement Manager (AI Transformation)
Builds
AI roadmaps and transformation programs for enterprise customers
Domain
Artificial Intelligence / Digital Transformation
Deliverable
production ML models | product features | dashboards & analysis
Required skills
stakeholder management, agile delivery, value realization, program management, organizational change management, risk identification, internal advocacy, AI adoption strategy
Preferred skills
customer-facing consulting, digital transformation, technology, engagement management
Technologies
modern, user-friendly AI applications, agentic automation solutions
Responsibilities
Drive customer AI roadmaps and ensure initiatives deliver measurable business value; Co-own scope definition, planning, and estimation for complex engagements; Lead day-to-day engagement management maintaining execution discipline; Establish and manage communication rhythms across customer and internal teams; Build trusted relationships with customer stakeholders and navigate organizational complexity; Identify risks, blockers, and emerging issues; Advocate for customer priorities internally and translate business needs into actionable delivery requirements; Track value realization and program progress using data and stakeholder feedback; Support agile delivery practices and coordinate multiple strategic workstreams; Stay engaged with emerging AI capabilities and help customers adopt modern, agentic automation solutions
Seniority
Senior, hands-on IC