Quereinsteiger als Sachbearbeiter Bestandskunden & Vertragsmanagement PKV (m/w/d)
Core
Managing existing private health insurance customers, adjusting coverage based on life changes, and advising on contract terms.
Role type
Customer service and contract management specialist (private health insurance)
Builds
Service levels for private health insurance customers
Domain
Insurance / Private Health Insurance
Deliverable
client delivery
Required skills
Analyzing life changes and their impact on insurance coverage, Advising customers and partners on contract terms, Interpreting insurance conditions and legal frameworks, Processing contracts carefully and structurally
Preferred skills
Background in health or law, Interest in learning insurance conditions
Responsibilities
Handling diverse customer requests in private health insurance, Assessing impacts of life changes on coverage and contract options, Advising customers and partners on individual needs, Evaluating cases based on insurance conditions and legal frameworks, Processing contracts to meet service levels