Spezialist Bestandskundenmanagement - Private Krankenversicherung (m/w/d)
Core
Manage existing private health insurance customers, assess changes in their life circumstances, and adjust coverage and contract terms accordingly.
Role type
Specialist in existing customer management (private health insurance)
Builds
Individualized insurance solutions and contract adjustments for private health insurance customers
Domain
Insurance / Private Health Insurance
Deliverable
client delivery
Required skills
Insurance contract analysis, legal framework application, customer consultation, contract administration, regulatory compliance
Preferred skills
Background in insurance, healthcare, or law
Technologies
Insurance policy documents, legal regulations
Responsibilities
Review customer life changes and their impact on insurance coverage, consult customers and partners on contract modifications, process complex contract cases, ensure service level agreements
Seniority
Entry-level to Mid-level, individual contributor