Casualty Claims Representative
Core
Investigate casualty claims, analyze policy coverage, determine liability and damages, and negotiate settlements.
Role type
Casualty Claims Representative
Builds
Claims resolutions and settlements for individuals and businesses
Domain
Insurance / Casualty
Deliverable
client delivery
Required skills
Claims investigation, policy interpretation, liability determination, settlement negotiation, stakeholder communication, regulatory compliance, documentation management
Preferred skills
Time management, interpersonal skills, travel for onsite investigations
Technologies
Company claims systems
Responsibilities
Investigate assigned casualty claims by collecting statements, physical evidence, and legal documentation; Analyze and interpret policy coverage and determine liability and damages; Negotiate claims settlements in accordance with company procedures and within authority limits; Communicate claim status to all relevant stakeholders, including insureds and agents; Maintain accurate documentation in company systems and adhere to regulatory and internal standards; Participate in training and education programs to enhance claim-handling skills; Travel as needed for onsite investigations or meetings.