Naturwissenschaftler, Chemiker, Chemikant - Account Manager (m/w/d)
Core
Account Manager for solid and water analysis in the environmental lab, serving clients in food, agriculture, and environmental sectors.
Role type
Account Manager (Customer Relationship Manager)
Builds
Analytical reports and billing for solid and water analysis projects
Domain
Environmental analysis, food safety, agriculture
Deliverable
client delivery
Required skills
customer relationship management, project management, report creation and validation, billing, regulatory compliance assessment, complaint handling, process optimization
Preferred skills
practical experience in solid or water analysis, customer service experience
Technologies
MS Office
Responsibilities
Manage a defined customer base for solid or water analysis; process individual orders and projects; ensure timely order processing including report creation, validation, and release; evaluate test results based on current legislation and communicate to customers; handle complaints and drive process optimization; maintain customer relationships and support large projects
Seniority
Entry to Mid-level, hands-on IC