Business Insights Analyst
Core
Architect data-driven narratives and translate complex datasets into high-level business stories to influence executive strategy and organizational tactics.
Role type
Senior Business Insights Analyst (AI/ML Evaluation)
Builds
Scalable, repeatable reporting ecosystems and executive-ready strategic roadmaps
Domain
BPO / Customer Experience / AI/ML Evaluation
Deliverable
dashboards & analysis
Required skills
Statistical Modeling & Analysis, Intermediate SQL, Data Visualization (Looker Studio/Tableau/Power BI), AI/ML Background, Foundational ML/NLP Evaluation
Preferred skills
A/B Testing Framework Design, Root Cause Analysis
Technologies
Looker Studio, Tableau, Power BI, SQL
Responsibilities
Synthesize complex data into actionable frameworks prioritized by business impact; Serve as primary consultant to business partners translating technical findings into strategic roadmaps; Define roadmap for ad-hoc and automated reporting; Lead collaborations with Data Visualization and Engineering teams; Bridge gap between technical teams and business units; Direct integration of disparate data sources to identify market opportunities and risks.
Seniority
Senior, strategic influence & mentorship
