Associate- OTC Process Representative- Electronic Field Ticketing
Core
Entry-level OTC Process Representative supporting the Opportunity to Cash (OTC) Global Business Services value stream, handling end-to-end processes from sales to fulfillment and invoicing, specifically within the Electronic Field Ticketing (eFT) team.
Role type
Associate OTC Process Representative (Electronic Field Ticketing)
Builds
Invoices and financial records for goods/services in the energy industry
Domain
Energy industry / Finance / Order-to-Cash
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Data validation, process adherence, daily reporting, portfolio tracking, request processing, continuous improvement
Preferred skills
Business degree, oil and gas industry experience, business development/field operations/field engineering background, SAP/S4/Sales Force experience
Technologies
SAP / S4, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Responsibilities
Create, edit, manage, and validate OTC internal and customer data; process eFT submissions, approvals, and releases to invoicing; track daily cases and pending inputs; manage month/quarter end closures; develop and maintain internal customer relationships; report on portfolio ageing; recommend process and automation improvements; ensure accurate and timely closure of requests.
Seniority
Entry-level, hands-on IC
