Forward Deployed Engineer
Core
Embed with strategic enterprise customers to design, build, and deploy production AI applications, workflow automations, and enterprise integrations that solve real-world business problems in HR, IT, and Operations.
Role type
Senior IC forward deployed engineer (enterprise integrations & AI deployment)
Builds
Production AI applications, workflow automations, and enterprise integrations for large enterprise clients
Domain
Enterprise SaaS, HR Tech, ITSM, AI/LLM deployment
Deliverable
production ML models | product features
Required skills
Python, REST/SOAP APIs, OAuth 2.0, SAML/SSO, enterprise integration patterns, Workday, ServiceNow, SAP, Oracle PeopleSoft, UKG, SuccessFactors, executive presence, ambiguity navigation
Preferred skills
AI/LLM product deployment, agentic orchestration frameworks (LangGraph, CrewAI), RAG-based knowledge systems, HR tech background, implementation playbook creation, mentoring
Technologies
Python, TypeScript, JavaScript, REST APIs, webhooks, OAuth 2.0, SAML, SSO, Workday, ServiceNow, SAP, Oracle, UKG, SuccessFactors, Leena AI platform (AIC, AOPs, Skills, Flow Dashboard)
Responsibilities
Design integration blueprints and solution architectures with clients; prototype custom integrations and workflow automations; configure AI Colleagues and Agent Operating Procedures; navigate enterprise constraints (SSO, legacy systems, security); author Solution Design Documents; manage post-go-live hypercare; serve as senior technical point of contact and escalation resource; codify reusable integration patterns and knowledge assets
Seniority
Senior, hands-on IC
