Bürgerservice (uvGE)
Core
Provide citizen-facing services including reception, consultation, and administrative processing for a German municipality.
Role type
Citizen Service Officer (Public Administration)
Builds
Municipal administrative services and public-facing interactions
Domain
Public Administration / Municipal Services
Deliverable
client delivery
Required skills
Reception and consultation, administrative processing, document handling, cash management, conflict resolution, organizational skills
Preferred skills
Customer orientation, empathy, stress resistance, structured work style
Technologies
Digital service platforms, municipal information systems