CEB X Travel Consultant (late shift)
On-site · Philippines
Core
Night shift travel consultant assisting clients with booking business and premium class air tickets.
Role type
Travel Consultant (Night shift)
Builds
Business and premium class flight bookings
Domain
Travel / Airline Ticketing
Deliverable
client delivery
Required skills
BPO/Call Center experience, English proficiency, customer service, product knowledge, data accuracy
Preferred skills
Travel experience
Responsibilities
Attend to client inquiries regarding travel options and pricing, Facilitate and generate numbers by promoting travel products, Foster client relationships for repeat business, Maintain product knowledge, Organize and maintain accurate booking information, Provide extended service and problem resolution