Service Advisor / Aftersales [Perth]
Core
Oversee daily operations of a service center for caravans and recreational vehicles, managing technicians, resources, and customer interactions to ensure quality service and profitability.
Role type
Service Advisor / Aftersales Manager
Builds
Service center operations for caravan and RV manufacturers
Domain
Automotive / Recreational Vehicles
Required skills
Team management, resource scheduling, inventory management, safety compliance, customer relations, complaint resolution, vehicle preparation
Preferred skills
Caravan/Automotive/RV industry experience, towing experience, MS Office proficiency
Responsibilities
Oversee daily service centre operations, manage and schedule repair orders, maintain parts inventory, ensure safety compliance, delegate tasks, act as primary customer contact, manage complaints, oversee vehicle delivery preparation