CareerPlan

Senior Consultant, Elevated Client Services

Jacksonville, Florida; Atlanta, GeorgiaFull-time2026-11-05 → 2026-11-10

Core

Senior individual contributor providing subject matter expertise on Mortgage and Consumer servicing Escrow functions across ICE Mortgage Technology Solutions.

Role type

Senior IC mortgage technology consultant

Builds

Escrow business consulting projects and product development specifications

Domain

Financial services / Mortgage technology

Required skills

Mortgage Escrow operations expertise, Escrow vendor knowledge, business modeling, requirements definition, process improvement, system testing, client consultation, project leadership

Preferred skills

ICE Mortgage Technology product familiarity, travel readiness

Technologies

ICE Mortgage Technology products

Responsibilities

Configures and researches client needs, defines product scope and specifications, devises and modifies business processes, conducts system and acceptance tests, consults directly with clients, leads consulting projects and mentors junior consultants

Seniority

Senior, hands-on IC