Senior Consultant, Elevated Client Services
Core
Senior individual contributor providing subject matter expertise on Mortgage and Consumer servicing Escrow functions across ICE Mortgage Technology Solutions.
Role type
Senior IC mortgage technology consultant
Builds
Escrow business consulting projects and product development specifications
Domain
Financial services / Mortgage technology
Required skills
Mortgage Escrow operations expertise, Escrow vendor knowledge, business modeling, requirements definition, process improvement, system testing, client consultation, project leadership
Preferred skills
ICE Mortgage Technology product familiarity, travel readiness
Technologies
ICE Mortgage Technology products
Responsibilities
Configures and researches client needs, defines product scope and specifications, devises and modifies business processes, conducts system and acceptance tests, consults directly with clients, leads consulting projects and mentors junior consultants
Seniority
Senior, hands-on IC