Tenancy and Property Officer
Core
Client-facing role supporting the delivery of housing programs and tenancy management for individuals and families seeking housing assistance or residing in public housing.
Role type
Tenancy and Property Officer
Builds
Client-centred housing services and tenancy support
Domain
Social Services / Public Housing
Deliverable
client delivery
Required skills
Needs assessment, policy application, tenancy management, tribunal representation, early intervention strategies
Responsibilities
Assess client needs and provide advice on housing options; Prepare routine cases and represent the Department at Victorian Civil Administrative Tribunal (VCAT); Apply early intervention strategies to sustain tenancies.
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