Consultant Kundenservice Personalmanagement - Payroll & ...
Core
Central point of contact for Sparkassen, Landesbanken, and Förderbanks regarding application-based questions on payroll (Entgeltabrechnung), time management, and other HR processes using Finanz Informatik applications.
Role type
Consultant, HR application support (Payroll & Time Management)
Builds
Support for payroll and time management applications (PARISplus/SAP HCM/PT) for banking clients
Domain
Banking / Human Resources / Payroll
Deliverable
client delivery
Required skills
Payroll processing, Social security law, Income tax law, Collective bargaining agreements (TVöD), Additional pension schemes, SAP HCM/PT or similar systems, Analytical thinking, Technical understanding
Preferred skills
Structured problem solving, Customer communication, Training facilitation
Responsibilities
Analyze and resolve customer inquiries regarding payroll and time management applications, Support clients in implementing accounting-relevant scenarios, Collaborate with application development on complex issues, Participate in quality assurance and documentation development, Conduct customer training and workshops
