ReleasePlus-Manager (m/w/d)
Core
Managing the ReleasePlus service offering and coordinating external partner deliveries to support the Sparkassen financial group's digital banking operations.
Role type
Senior Manager, IT Service Delivery & Release Management
Builds
ReleasePlus information products and operational support services for the Sparkassen-Finanzgruppe
Domain
Banking IT / Financial Services
Required skills
Strategic planning, Performance controlling, Stakeholder management, Cross-functional coordination, Process optimization, External communication
Preferred skills
Experience with Sparkassen, OSPlus administration knowledge
Technologies
OSPlus
Responsibilities
Central responsibility for ordering, steering, and coordinating ReleasePlus production by service providers; Execution of comprehensive controlling measures for service delivery and success measurement; Ensuring timely and high-quality publication of ReleasePlus information including milestone planning; Advising leadership on strategic and operational questions; Defining and aligning interfaces between internal FI units and external service providers; Continuous improvement of ReleasePlus processes; Overarching responsibility for external communication and support.