Stellvertretender Abteilungsleiter Vertriebsinnendienst (m/w/d)
Core
Support the sales department by representing the head of department, managing inbound and outbound customer calls, and providing product/service advice to gastronomy and wholesale clients.
Role type
Deputy Department Manager, Sales Operations (Inbound)
Builds
Customer relationships and sales for METRO's gastronomy and wholesale clients
Domain
Retail / Wholesale / Food & Beverage
Deliverable
client delivery
Required skills
telephone sales, gastronomy expertise, coaching, customer consultation, team collaboration
Preferred skills
first leadership experience, network building
Responsibilities
Represent the department head in their absence, manage telephone customer care (inbound and outbound), advise customers on offers and services, support the department head with coaching and training
Seniority
Senior, hands-on IC with leadership support