Telefonischer Kundenbetreuer (m/w/d)
Core
Handling incoming customer calls, qualifying leads, and coordinating appointments for a car dealership.
Role type
Customer service representative (telephonic)
Builds
Customer engagement and lead qualification for sales
Domain
Automotive retail
Deliverable
client delivery
Required skills
Customer service experience, telephone communication, PC skills, business administration experience
Responsibilities
Answer incoming calls, qualify and forward leads to sales, coordinate appointments, manage customer contacts in CRM