Kundenservice (m/w/d) für den Standort Dresden
On-site
Core
Customer service representative in a showroom, advising customers on safe deposit boxes and handling inquiries via phone, email, or in person.
Role type
Customer service representative
Builds
Customer onboarding and product demonstration for safe deposit boxes
Domain
Retail / Security services
Deliverable
client delivery
Required skills
Customer consultation, product presentation, multichannel communication (in-person, phone, email), ticketing and support tools
Preferred skills
Zendesk experience
Technologies
Zendesk
Responsibilities
Conducting consultation appointments in the showroom, familiarizing customers with the unlocking system, handling customer inquiries personally, written, or by phone
Seniority
Entry-level / Generalist