Sr Manager, ServiceNow
Core
Lead end-to-end ServiceNow solutions as a business partner and technical architect for GRC, SecOps, and Legal Service Delivery modules.
Role type
Senior Manager, ServiceNow Techno-Functional Lead
Builds
Scalable ServiceNow platform solutions for risk management, security operations, and legal service delivery
Domain
Life Sciences / IT Governance, Risk, and Compliance (GRC)
Required skills
ServiceNow platform architecture, Agile story translation, stakeholder management, UAT coordination, release lifecycle management, GRC domain expertise, SecOps expertise, Privacy Management, platform migration leadership
Preferred skills
Third-Party Risk, Qualys/Wiz familiarity, OneTrust experience, CRISC/CISA/CISM certifications
Technologies
ServiceNow, OneTrust, Qualys, Wiz
Responsibilities
Lead initiatives end-to-end acting as business partner and technical architect; Gather requirements and translate to Agile stories; Design scalable solutions across GRC, SecOps, and Legal modules; Manage relationships with process owners; Partner with OneTrust for privacy workflows; Support platform migrations; Coordinate UAT and release management; Prepare delivery metrics for leadership.
Seniority
Senior, hands-on IC with management responsibilities