IT Spezialist Workplace Management (w/m/d)
Core
Designing and operating the Voice/Video architecture and communication infrastructure for a bank, ensuring stable and secure operations across IT, telephony, and unified communication solutions.
Role type
Senior IC IT Specialist (Workplace Management & Communications Infrastructure)
Builds
Voice/Video communication infrastructure, client infrastructure, and unified communication solutions
Domain
Banking + Telecommunications/Unified Communications
Required skills
System integration of TK and UC solutions, Carrier and network technology management, Microsoft technologies and desktop environments, IT security, Service management (ITIL), Vendor management, Project leadership
Preferred skills
Cloud integration, Strategic architecture planning, Process documentation
Technologies
Microsoft technologies, Softphone, Unified Communication, OTC, Cloud
Responsibilities
Ensure efficient and secure operation of Voice/Video communication infrastructures, Develop communication infrastructure landscape and define architecture standards, Manage service providers and align operations with ITIL and regulatory standards, Provide 1st and 2nd level support for capital markets IT, Lead office infrastructure projects