IT-Supporttechniker (m/w/d)
On-site
Core
Provide operational IT support to ensure colleagues can work smoothly, handling tickets, installations, and on-site assistance.
Role type
IT support technician
Builds
Internal IT infrastructure and user workstations
Domain
Corporate IT support
Required skills
Windows 10/11, Office 365, network basics, hardware installation, Active Directory, M365 administration, ticket management, asset management
Responsibilities
Handle IT incident tickets via phone, email, or on-site; Install and configure PCs, laptops, monitors, printers, and scanners; Manage telephony systems and DECT devices; Administer user accounts and permissions in AD or M365; Document incidents and update knowledge base; Assist with device inventory and asset management