Mitarbeiter Customer Service (m/w/d)
Hybrid
Core
Handling orders from acceptance to billing, answering customer questions on prices and delivery times, and collaborating closely with the outside sales team.
Role type
Customer Service Representative (Sales Support)
Builds
Order processing and customer support for medical technology products
Domain
Medical technology / Endoprosthesis
Required skills
Commercial training or equivalent background, Order processing, Customer consultation, Office 365 (Excel), ERP systems, German (C1)
Preferred skills
Experience in inside sales, Infor LN
Responsibilities
Process orders via phone and email until final billing, Advise customers on pricing and delivery schedules, Coordinate daily with outside sales representatives, Maintain price lists and conditions in the system
Seniority
Individual Contributor