Team Lead Health IT Specialists (m/w/d)
Core
Lead a technical Customer Success team responsible for the implementation, integration, and reliable operation of healthcare IT solutions for hospitals and medical facilities, while also performing hands-on technical tasks in IT service and system integration.
Role type
Team Lead, Healthcare IT Customer Success & System Integration
Builds
Hard and software solutions for hospitals and medical facilities
Domain
Healthcare IT, System Integration, IT Service Management
Required skills
Technical team leadership, IT system integration, IT service management, Windows server and client administration, network technologies (TCP/IP, VLANs, Firewalls), AI application and automation, resource coordination, complex support and escalation handling
Preferred skills
Healthcare industry experience, MedTech experience, regulated IT environment experience, cross-site or remote team leadership, HL7, DICOM, clinical information systems, ITIL framework experience
Technologies
Windows Server, TCP/IP, VLANs, Firewalls, AI tools, Automation tools
Responsibilities
Lead and develop the technical team, coordinate team resources between customer projects, ongoing IT operations, and solution development, perform hands-on technical tasks in implementation and integration, ensure service quality and develop technical standards, drive AI and automation initiatives, strengthen customer relationships on technical topics, collaborate with the Head of Customer Success
Seniority
Senior, hands-on IC with leadership responsibilities