Sachbearbeiter (m/w/d) Vertrieb / Account Management
Hybrid
Core
Order processing, returns, and complaints handling for national and international wholesale clients via email and phone.
Role type
Sales Operations / Account Management Assistant
Builds
Order fulfillment and customer service for fashion brands
Domain
Fashion retail / Wholesale
Required skills
Order processing, returns management, customer communication, Excel/Google Sheets, MS Office, SAP Business One
Preferred skills
Fashion industry experience, German C1, English B2
Responsibilities
Process orders, returns, and complaints for wholesale clients; act as the primary contact for customer inquiries; perform data analysis and reporting in Excel/Google Sheets; coordinate with logistics, production, purchasing, and outside sales teams; support colleagues during customer visits
Seniority
Junior, 1-2 years experience