IT Operations Expert (m/w/d)
Core
Ensure reliable, secure, and efficient IT operations across a nationwide network of medical practices, managing support, incidents, endpoints, networks, and central systems.
Role type
Senior IT Operations Expert (Infrastructure & Operations)
Builds
Stable IT infrastructure and operational processes for a decentralized network of medical practices
Domain
Healthcare / IT Operations
Deliverable
infrastructure
Required skills
IT operations management, hybrid Microsoft environments, endpoint management, network administration, backup and recovery, IT security, incident and problem management, vendor management, business continuity planning
Preferred skills
Practice management systems, healthcare industry experience
Technologies
Microsoft 365, Endpoint Management, Network solutions, Backup solutions
Responsibilities
Ensure and develop ongoing IT operations for practices including endpoints, networks, and Microsoft 365; Build and develop unified IT operations processes for support, incident, and problem management; Develop and review business continuity, backup, and emergency concepts; Implement operational IT security measures and coordinate with partners on security and compliance; Coordinate external IT service providers and manage the technical onboarding of new or relocated practices
Seniority
Senior, hands-on IC