Kundenbetreuer im Nahverkehr (Mensch), Templin
On-site
Core
Passenger service and ticket sales for regional rail operations in Templin, Berlin & Brandenburg.
Role type
Customer service agent (rail transport)
Builds
Passenger experience and revenue for regional rail lines
Domain
Public transportation / Regional rail
Deliverable
product features
Required skills
Ticket sales, passenger assistance, schedule lookup, accessibility support, customer service, shift flexibility, Class B driver's license, clean criminal record
Preferred skills
Knowledge of VBB/DB/Germany ticket tariffs, prior customer service experience
Technologies
VBB tariff system, DB tariff system, Deutschlandtarif system
Responsibilities
Fare inspection, ticket sales, providing travel information, assisting passengers with mobility needs, maintaining train cleanliness
Seniority
Entry-level / Junior