Termindisponent (m/w/d)
Core
Scheduling and capacity planning for automotive workshop maintenance, repair, and bodywork appointments.
Role type
Workshop appointment coordinator
Builds
Workshop service capacity and customer appointment schedules
Domain
Automotive retail and service
Required skills
Appointment scheduling, capacity planning, MS Office, Dealer Management Systems, German (C1)
Preferred skills
Automotive trade background, customer service experience
Responsibilities
Scheduling workshop appointments for maintenance, repair, and diagnostics; monitoring and optimizing workshop utilization; managing customer data in internal systems; acting as the interface between workshop, service advisors, and customers.