Customer Success Manager (m/w/d) - Schwerpunkt Projekte
Core
Support hospitals in digital transformation by implementing Health-IT and medical informatics solutions, optimizing clinical processes, and ensuring efficient patient care.
Role type
Customer Success Manager (Project Focus)
Builds
Health-IT and medical informatics solutions for hospital environments
Domain
Healthcare / Medical Informatics
Required skills
Project management, Health-IT implementation, workflow optimization, stakeholder management, training and onboarding, long-term relationship building, cross-functional collaboration
Preferred skills
Experience in medical informatics, digital solutions for hospitals, adaptability, resilience
Technologies
Health-IT systems, medical informatics platforms, hospital IT systems (via careerplan.io/jobs/13635-52181a71_JB5249258-S-customer-success-manager-mwd-schwerpunkt-projekte-at-opasca-gmbh)
Responsibilities
Oversee implementation of Health-IT projects from order to completion, ensure project success through resource coordination, integrate solutions into existing hospital IT, optimize workflows with clinical staff and IT departments, train hospital personnel on software usage, build and maintain long-term customer relationships, manage the customer lifecycle with marketing and sales teams